Support that resolves itself.
Describe your stack. Clad triages, investigates, and resolves issues end-to-end — before your team even opens the inbox.
Trusted by customer success teams at
The problem
Your team is world-class. Their tooling holds them back.
Context vanishes at every handoff. Knowledge stays locked in people's heads. Your stack is powerful — but no one tool connects the dots. That's the gap Clad fills.
See it work
Watch an issue go from inbox to resolved. No humans required.
Scroll through a real issue — triage, investigation, resolution — all happening live.
Triage in seconds, not shifts.
Every message classified, prioritized, and routed the moment it lands. Severity, category, owner — decided before anyone opens a tab.
- Complete context in seconds
- Intelligent severity routing
- 24/7 coverage — zero triage backlog
Sarah Chen via Slack
12s ago
Checkout flow broken after latest deploy
Hey team — multiple customers are reporting 500 errors on the checkout page since this morning’s deploy. Stripe webhook responses are timing out. Affecting ≈ 12% of transactions.
Root cause, not guesswork.
Clad pulls from analytics, backend data, and past incidents simultaneously — then traces the issue back to code in minutes.
- Cross-source evidence correlation
- Matches against prior incidents
- Developer-ready handoffs
PostHog
500 errors spiked 14x at 09:12 UTC — correlated with deploy #4821
Supabase
stripe_webhooks table: 342 rows with status='timeout' since 09:12
Knowledge Base
Similar issue in Jan — Stripe webhook URL was overwritten during migration
You approve. Clad executes.
Full ticket draft — root cause, fix, context — ready for one-click approval. Every resolution feeds back into the knowledge base.
- Full-context Linear tickets
- Draft-first, approve-to-send
- Automatic knowledge writeback
Title
[P1] Stripe webhook endpoint overwritten by deploy #4821
Root cause
Deploy #4821 replaced the production Stripe webhook URL with the staging endpoint. All payment confirmations since 09:12 UTC are timing out.
Proposed fix
Revert webhook URL to production endpoint, replay failed webhooks from Stripe dashboard, add webhook URL to environment config lock.
Plugs into the tools you already use.
Conversations, analytics, backend data, and ticketing — wired together, moving as one.
Total control
Full control. From day one to full autopilot.
Every action starts as a proposal. You review, edit, approve. As trust builds, dial up autonomy at your own pace.
Learn more about how it works“Draft the response and wait for my approval before sending.”
Clad drafts. You decide. Nothing moves without you.
“Auto-resolve known issues. Flag anything novel for review.”
It handles what it can. It asks when it should.
“Just handle it. Route, investigate, resolve, and close.”
Set it once. It runs every time. No hand-holding needed.